The high cost of packaging Back Terms Overlord - store unit scary Gome - HC Network Appliance Industry hc360 Warranty clearly states: "Since the product sold within 7 days from the date of the performance failure occurs, consumers may choose to return, replacement or repair." Some manufacturers of appliances and retailers to meet the needs of competition, but they have also expanded on the statements of the time. In the regulations and manufacturers promise consumers supposed to be guaranteed returns, the reporter found that consumers should take full advantage of this service is not easy, because manufacturers are required to be formidable packaging cost threshold level. The question for consumers: lessons learned from the high cost of packaging a washing machine, packing charges to take account for half the price, this thing sounds scary, but it is an incredible thing and allows the consumer Miss Meng Henan met. Miss Meng recently the Complaints newspaper said it more than 600 yuan this year, price of 51 bought a washing machine special, did not want to use only three days, washing machine and a drying function is broken. Replacing the bank making the request, stores the same special machine has been sold has declined, and only agreed to fix, no solution can be repaired twice. So, Miss Meng requires return, promised not think stores Daoshi very happy, but the packaging is done to keep intact , or pay 300 yuan for packing expenses. Ms. Meng said that the box had been sold to receive the waste and the cost of packaging shop too high, it could not accept. But the bank stressed packaging costs 300 yuan a little less, saying that manufacturers unified regulations. Impotent, Ms. Meng had to abandon the idea of return. She told reporters, plus a small cardboard box on a foam board, then how can the value of 300 yuan? As Miss Meng, Hunan Loudi Jiangshan also suffered a higher consumption tax packing problem. Jiang buy a new refrigerator a certain quality, it asks for a replacement, but can not provide the 200 boxes as traders packaging costs, there is no room for compromise. Mr. Jiang said that the price of the refrigerator only 1,400 yuan, 200 yuan packaging costs must it is too unreasonable, not to mention when the company had already promised to buy "quality problems, 7 days unconditional return policy, now we want to change the goods and companies argued that" policy is the unconditional return for deliveries not to say that do not box. "Finally, Mr. Jiang presented a new refrigerator for not packaging, to compensate the original packaging may be and companies like "boxes may be one against one" as an excuse to refuse. Warmer weather and warmer obtain, there is no refrigerator is not practical, Mr. Jiang was paid in accordance with the requirements of the business tax package 200. News from the China Association Returns learned charge consumers exorbitant costs of packaging, has become a hot consumer complaints, and because some companies the right apology does not specify, so that such disputes have become difficult mediation . The Survey: Income Tax package fee is the standard packaging fee for the issue, the reporter conducted a survey and found that packaging costs charged back in force in the industry has become the unwritten rules. An appliance store in Beijing, journalists at the reception unexpectedly found a package in the store return policy listed in the list of fees, posting of content: mobile, digital products, small appliances, packaging costs 10 to 15 dollars, heater, refrigerator, washing machine, TV, Air conditioning packaging costs are generally about 200 yuan, while the big box load is even higher, reaching 300-400 yuan. States United States and Suning person in charge when they interviewed said that when the load packaging costs of returning guild regulations, all manuf.
Posted on March 31, 2010.